About Indian Fashion Mart:
Indian fashion mart is fully automated online fashion jewelry business of Kenway Sartaj worldwide, which is known manufacturer and exporters of Indian Handicrafts. This site has specially been made to cater to the requirements of small retailers and whole sellers, who can not afford to make large purchases and to give them WHOLESALE PRICE advantage.

What does Indian fashion Mart offer?
Indian fashion Mart makes it possible for you to buy these products from almost anywhere in the world. Through this service, you can order from the wide range of items shown on the site while having the convenience of making the payment online. The products will be delivered at the address given by you, according to your specifications.

Are these the only products produced by Indian Fashion Mart?
No! The products shown are the hot selling products which are in ready stock. Besides them we have score of other products being displayed in product galleries maintained at www.kenwaysartaj.com Write for customized presentations at sales@kenwayexports.com.

Do you make customized products?
Yes! We do undertake to make customized products in Brass, wood, glass and stone as per customer's designs and requirements. Please write your requirements at workzone@kenwayexports.com.

How can I place an order/make the payment?
You are requested to follow the following steps to place your order:
a. Identify an item of your choice from our online product catalog
b. Our Unique compare feature allows you to compare similar looking products or to shortlist the products from a larger selection. Please select the products to be compared and click at "compare" button.
c. You may compare the products selected by you. Add it to your shopping cart using "Add to Cart" button. Once you have added all the products you wish to buy, click on Checkout button.
d. You may alter the order before you decide to pay. After you have checked the orders you shall proceed to make payment by using credit card.

Can I phone or fax my order?
We accept retail orders generated ONLINE ONLY. At present, we do not offer a facility for order by phone However; we do accept WHOLESALE ORDERS through e-mail at sales@kenwayexports.com and also by Fax at 91-591-2483832. However we shall respond by email only so please do include your valid email address.

Which credit cards does Indian fashion Mart Shopping accept?
We accept MasterCard, Visa, American Express, Discover & Diners Club credit cards.

Is my credit card number / bank a / c. number secure?
YES! We use ABC payment gateway which has advanced SSL certificate for increased protection of your personal / financial information. All transactions are SSL secured, insuring that the information is encrypted before it is transmitted.

Does Indian fashion Mart use SSL encryption?
Yes! While selecting products and adding them to the Shopping Cart, the customer is in a Non-Secure Mode. After he/she presses the Pay-Now button, we switch to Secure Mode in order to collect the billing and shipping information.

How do I feel sure that you have correctly registered the order placed?
After you have placed the order, you will get an e-mail confirming each order registered with us. Please check your e-mail and if you want any correction, you are requested to get in touch with us at sales@kenwayexports.com.

Are the items dispatched as per the display on webpage?
Since our products are handmade, the product specifications (weight, size, color etc.) mentioned with the product photos are nearest approximate. Hence, there may be a slight variation in the pictures and the respective products. Indian fashion mart in its absolute discretion, may deliver a similar product for reasons or exigencies beyond its control. At the same time Indian fashion Mart will make all possible efforts to make its services delightful for you.
Note: Accessories shown (if any) are not a part of the product.

How much time do you take to deliver after the payment has been made?
We take 2-3 days for shipping the products from our warehouse, after confirmation of your order. The courier agency (UPS, FedEx or others) will require additional time to deliver the products to you. This would vary from destination to destination.

What is the mode of delivery?
Delivery of orders is made through renowned courier services - UPS, FedEx, TNT or Indian Speed post.

How do I know that my Package has been dispatched?
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the courier agency, along with the Consignment number under which it has been shipped. You may Track the shipment from this consignment or AWB Number.
Indian Speed post does not offer tracking facility.

where all can Indian fashion Mart deliver products?
Indian fashion Mart can deliver items to almost all the major countries where UPS or FedEx deliver. You may place orders from anywhere in the world by making online payment in US Dollars, using your Credit Card. For more details kindly contact sales@kenwayexports.com.

How do I contact you regarding my order?
You can send a mail to our Customer Service Group at sales@kenwayexports.com and we will be too glad to help you.

What is Wish list?
You can give us your product ideas or designs and we shall make our best efforts to produce them for you. If you came across an item which was tagged as 'sold out', you can add it to your Wish list and we shall inform you when the product is available on the portal, by e-mail. We welcome all your suggestions.

Return Policy
Goods once dispatched shall not be returned on any grounds. However, in case you may have any complaints regarding the products delivered, kindly click here to write to us.
Kindly also refer to our Terms of Use.